Frequently Asked Questions
Find answers to common questions about our PLS system.
1. Where is your product being tested?▼
We have deployed and tested at Nanjing Longtan Port. You are welcome to visit Nanjing, China for inspection in April 2026.
2. How does the product handle different types of twist-locks?▼
Our research on twist-locks basically covers all types available in the market. We have in-depth communication with major twist-lock companies such as GERMANLASHING and SEC. Currently, we use one set of fixtures to handle all locks and cones in both lashing and non-lashing positions.
3. What technical standards does the product adopt?▼
We are currently applying for EU CE certification, which is expected to be completed by the end of June 2026.
4. What is the product pricing?▼
4-position PLS-4G lock station lane: $2,000,000 USD
4-position + 2-position Type T lock station lane: $2,350,000 USD
5. How is after-sales service provided?▼
In the initial stage of product delivery, we will arrange technical personnel for on-site support for 3 months. We are currently planning to establish an after-sales service point in Singapore. In the future, we will provide technical support through a combination of remote service platform and on-site technical personnel.
6. What are the product stability and performance indicators?▼
MTBF (Mean Time Between Failures): Currently tested at once every 10 hours
MMBF (Mean Moves Between Failures): Currently tested at once every 1000 vehicle operations
MTTR (Mean Time To Repair): Currently tested at within 30 minutes for non-mechanical failures
Additionally, the product system has a local server UI that can remotely access on-site faults.
7. What is the product lifespan?▼
We design the product engineering according to the requirement of 8-10 years.
8. What are the main components?▼
6-axis robotic arm: FANUC
Sensors: [Specified sensors]
Product frame: Meets coastal environment requirements including salt spray, humidity, oil stains and other environmental interference.
9. Product maintenance?▼
Divided into daily inspection, weekly inspection, and monthly inspection. We have training guidance documents.
10. Can detailed technical information be provided?▼
After signing a confidentiality agreement with us, we can provide phased technical exchanges to meet questions about terminal operation functions.
11. Where should the PLS be placed at the terminal?▼
We can provide technical solution design for placement location based on the terminal environment. Basic position: both sides of the shoreline, placed in the middle of 4-6 lanes, BRT mode.
12. Will BRT mode cause congestion and waiting for internal trucks?▼
Moving twist-lock removal and installation from the shoreline to the BRT mode position, if the PLS system operates normally, can reduce internal truck detours by using twist-lock transfer racks under the overall terminal layout.
13. How to handle PLS failures?▼
We can negotiate to set up a manual operation auxiliary lane at the terminal to meet emergency handling in special situations.
14. How do twist-locks in the twist-lock frame cooperate with PLS?▼
For twist-locks in the twist-lock frame, we will release twist-lock retrieval equipment in Q4 2026, which will enable automated equipment to sort twist-locks from the twist-lock frame to pallets and facilitate interaction between pallets and PLS.
15. Can the current pilot be conducted at our terminal?▼
Yes, we need to analyze the technical conditions and automation level of the terminal. We will issue a document on the technical requirements and testing requirements for the pilot.
16. What is the relationship between terminal automation level and PLS?▼
The terminal`s TOS, automation level of internal trucks, liners, vertical transportation, and the terminal layout plan are the basic information that needs to be understood.
